OZIO

Generally, no. Our kits include over-the-counter medications that do not require a prescription. However, certain prescription medications included may require a consultation with our healthcare provider.

It's important to consult with a healthcare provider before using any medications, especially if you have allergies or specific medical conditions. Our kits include a variety of medications, so it's crucial to review the contents and seek professional advice if needed.

The shelf life of medications varies depending on the type of medication. Generally, we ensure that medications in our kits have a sufficient shelf life before expiration. We recommend checking the expiration dates periodically and replacing expired medications as needed.

Currently, our kits come pre-packaged with a curated selection of medications and supplies to address a range of health needs. While we do not offer customization options at this time, we strive to provide comprehensive solutions that meet diverse healthcare needs.

Our kits are typically not covered by insurance as they are considered over-the-counter and personal health supplies. However, certain prescription medications included may be covered under specific insurance plans. We recommend checking with your insurance provider for details.

If you experience any unexpected side effects or reactions to medications included in our kits, discontinue use immediately and seek medical attention. It's essential to follow dosage instructions and consult with a healthcare provider if you have concerns.

We aim to process and ship orders promptly. Typically, you can expect to receive your Ozio medical kit within 10 days. Shipping times may vary depending on your location and current demand.

The best option is to find a drug take-back location or use a prepaid drug mail-back envelope. Drug take-back locations can be located at a local pharmacy or a police station. These take-back locations may offer on-site medicine drop-off boxes, mail-back programs, or in-home disposal products.

Reference

Yes, many health-related items purchased through Ozio, including our medical kits, are eligible for FSA reimbursement. Always check with your FSA provider if you're uncertain about specific items.

You can check your FSA provider's website for a list of eligible items, or contact customer service for guidance on eligibility. Ozio products that are intended for medical purposes typically qualify.

If your claim is denied, your FSA provider will inform you of the reason. You can reach out to them to clarify the issue or make adjustments if needed.